Sales Executive

About the Role

• You will be the face of PolicyGhar interacting with our users directly.
• You will understand their requirements and recommend policies or features that are best suited for them.
• You will be hand holding our users in their insurance buying journey.
• Rigorous training will be provided to get you up to speed, even if you are not from an insurance background.

Key Responsibilities

• Attend calls to provide information related to insurance policies and inform about any modifications to prospective and current clients.
• Solicit sale of additional or new products and services.
• Examine whether necessary changes were made to resolve customer problems.
• Cancel accounts and inform customers about claim investigation results.
• Keep customers well-informed and satisfied.
• Maintain strong customer relationships.
• Keep customer transactions and interaction records including all complaints, inquiries, comments, and actions performed.
• Send mails, newsletters, and other correspondence to customers.
• Protect the company reputation.
• Offer price quote information to prospective clients.

Requirements & Tech Stack

• Excellent communication and interpersonal skills.
• Accuracy and attention to detail.
• Good command of English.
• Basic computer knowledge is necessary.
• Ability to communicate, present, and influence effectively.
• Multi-tasking.
• Ability to pacify difficult customers and handle their problems.
• Effective verbal and non-verbal communication skills.
• Willingness to provide assistance.
• Approachable.
• Good memory to remember details and data.
• Basic typing skills.
• Basic computer skills.
• Able to work in flexible work timings.
• Sound judgement skills with good listening abilities.
• Able to cope with a fast-paced work environment.
• Able to resolve problems efficiently after critically analyzing situations.

Qualifications

• Freshers can apply.

Job Type: Full time

Location: Lucknow

Benefits: Health insurance