Associate

About the Role

Smithbucklin, a 650-person, employee-owned professional services company, is seeking an Event Services - Associate to join their team in Chicago or Washington DC. The Event Services unit manages meetings, events, sponsorships, and tradeshows globally.

Key Responsibilities

• Assist with pre-event preparation: F&B orders, menu selection, drafting specs and AV requirements
• Assist with vendor RFPs, communications, schedules, and coordination of services
• Assist with housing lists, VIP housing management, and populating reports
• Conduct on-going exhibitor communications and provide customer service
• Utilize floor plan management and CRM software for setting up an exhibit hall floor plan, booth moves, space assignments, booth cancellation, and sales reporting
• Draft exhibitor communications and exhibitor services manuals
• Assist with gathering information to build a registration website
• Assist with onsite preparation: ordering supplies, promotional products, and onsite procedure documents

Requirements & Tech Stack

• Highly detail-oriented with strong multi-tasking and time management skills
• Ability to effectively prioritize and execute tasks conforming to shifting priorities, demands, and timelines
• Ability to work independently and in a team-oriented, collaborative environment
• Applicable analytical and problem-solving skills
• Strong written and oral communication skills
• Strong interpersonal skills, high degree of responsibility, initiative, and professionalism
• Demonstrated customer service skills (phone, in person, email)
• Ability to lift 40 pounds
• Ability to travel 10-15% (domestic and international)
• Ability to work overtime as needed to attend events and client meetings (may include weekends)
• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• SharePoint, Teams, Google Workspace

Qualifications

• Bachelor's degree from an accredited four-year institution
• 0-2 years relevant professional experience
• At least 6-12 months of experience in an event planning environment is a plus

Work Environment

• Hybrid work environment with in-office days on Monday, Tuesday, and Thursday.
• Standard 40-hour week, with possibility of additional hours based on project deadlines.