Operations Associate
Flexiple
India0–3 yrs15m agovia LinkedIn
About the Role
A global logistics leader is building its India despatch and tracking centre and seeks an Operations Associate. This role is designed as an entry point for operations careers, focusing on high-volume tasks related to shipments, tracking, and vendor coordination.
Key Responsibilities
- Log shipment data within order-management and tracking systems.
- Update shipment statuses based on vendor confirmations for pickups and deliveries.
- Flag discrepancies or potential issues before they require escalation.
- Follow up with transporters and warehouse partners via phone and email.
- Maintain up-to-date trackers for the operations manager.
- Learn and identify recurring exceptions (e.g., missed pickup windows, mismatched invoices, delayed PODs) for early detection.
Requirements & Tech Stack
- Proficiency with Excel or Google Sheets.
- Methodical approach to prevent small errors.
- Ability to write clear status updates proactively.
- Comfortable with basic data entry.
- Clear, professional written and spoken English.
- Willingness to follow up with vendors by phone and email.
- A reliable remote work setup.
Qualifications
- 0-3 years of work experience in an operations, back-office, or coordination role.
- Prior exposure to logistics, dispatch, or a similar high-volume back-office environment is beneficial but not required.