Product Owner, Co-worker Listening

About the Role

• Drive the Listening area within the Digital Workplace Domain.
• Shape the product roadmap, drive daily business, operational excellence, and continuous improvement of the service.
• Create value and support improvements across key co-worker journeys through listening capabilities.
• Turn business needs into impactful digital solutions that create a better everyday work life for co-workers.

Key Responsibilities

• Own and drive the product roadmap, priorities, and backlog for the Listening area.
• Gather, analyse, and translate business requirements into epics, user stories, and Jira tasks.
• Manage and prioritize the product backlog and support agile ceremonies.
• Drive stakeholder engagement and align business needs with technical solutions.
• Partner closely with the engineering community to drive daily operations, service improvements, and vendor coordination.
• Enable feedback and insights that support improvements across key co-worker journeys.
• Support vendor evaluations, contract creation, contract renewals, and financial management.
• Monitor product performance, adoption, and business value realization.

Requirements & Tech Stack

• Experience working as a Product Owner or in a similar product management role.
• Strong experience in requirement gathering, backlog management, and stakeholder management.
• Experience translating business requirements into Jira stories and tasks.
• Ability to analyse business needs and transform them into digital solutions.
• Experience working closely with developers and vendors.
• Knowledge of SaaS products and service management.
• Experience supporting procurement, vendor selection, and contract-related activities.
• SAP Ariba and Vendor Management Systems is preferred.
• Survey platforms or employee listening solutions is preferred.
• Strong communication and collaboration skills.
• A passion for creating value for co-workers and improving their digital experience.

Team Context

• Part of the Digital Workplace Domain, enabling a better everyday work life through modern digital experiences and services.
• Mission: Understand co-worker needs, continuously improve their experience by turning feedback and insights into meaningful actions.
• Work alongside the System Engineer, focusing on product direction, business priorities, stakeholder needs, and roadmap direction.
• The System Engineer ensures the technical foundation, operational excellence, security, compliance, and governance.