Telesales Executive

About the Role

As a Telesales Executive at Star Health and Allied Insurance Co. Ltd., you will be responsible for connecting with potential customers via phone, educating them about insurance products, building relationships, assessing needs, and providing tailored solutions.

Key Responsibilities

• Conduct Outbound & Inbound Sales Calls: Initiate and handle calls to prospective and existing customers; present and sell insurance products and services.
• Identify Customer Needs: Understand customer needs and recommend suitable insurance products; provide detailed information on policy features and benefits.
• Achieve Sales Targets: Meet and exceed daily, weekly, and monthly sales targets; follow up on leads and convert them into sales.
• Maintain Customer Relationships: Build and maintain positive relationships with customers; handle customer inquiries and provide solutions promptly.
• Record Keeping: Maintain accurate and up-to-date records of customer interactions and sales activities in the CRM system; ensure all customer information is captured correctly and confidentially.
• Compliance and Training: Adhere to all regulatory and compliance standards related to insurance sales; participate in training sessions to stay updated on new products, services, and sales techniques.

Requirements & Tech Stack

• Experience in telesales, preferably in the insurance sector.
• Excellent communication and interpersonal skills.
• Ability to explain complex information in a clear and understandable manner.
• Strong negotiation and persuasion skills.
• Knowledge of insurance products and services is a plus.
• Proficiency in using CRM software and other sales tools.

Qualifications

• Minimum qualification: 12th & Graduation.