Software Functional Support / Implementer Trainee
Amplitude Software Systems
Navi Mumbai0–2 yrs4m agovia Naukri
About the Role
Software Functional Support / Implementer Trainee
Key Responsibilities
- Deliver service and support to end-users via online, telephone, or remote connections.
- Interact with customers to provide and process information in response to queries and requests about software.
- Gather information and fix the issue by analyzing the symptoms.
- Follow standard processes & procedures using designated tracking software.
- Identify and escalate priority issues as per Client specifications.
- Follow up and make scheduled callbacks to the customer where necessary.
Requirements & Tech Stack
No specific technologies, tools, or tech stack mentioned in the provided text.
Qualifications
No specific qualifications mentioned in the provided text.