Infra Systems Expert

About the Role

Ericsson is looking for an experienced Infrastructure & Cloud Operations Engineer to manage and support enterprise infrastructure and cloud environments.

Key Responsibilities

• Install, configure, update, troubleshoot, and support Windows and Linux operating systems.
• Manage day-to-day operations of enterprise infrastructure and cloud environments.
• Ensure operational and cloud environments remain available and perform in accordance with defined SLAs.
• Deploy and support new infrastructure tools, technologies, and technical solutions.
• Manage and maintain operating system images for Windows and Linux environments.
• Support and administer Red Hat OpenShift (RHOCP) environments.
• Monitor server capacity and perform infrastructure upgrades based on business and client requirements.
• Support server hardware platforms including HP and Dell.
• Work across virtual, cloud, and on-premises infrastructure environments.
• Support infrastructure components including web servers, application servers, RDBMS, storage, backup, and networking.
• Troubleshoot complex infrastructure, operating system, application, and cloud-related incidents.
• Support automation of installation, configuration, deployment, monitoring, and validation activities.
• Contribute to operational documentation, procedures, and process improvements.
• Collaborate with technical teams and stakeholders to resolve infrastructure issues and maintain service availability.

Requirements & Tech Stack

• Good knowledge of Red Hat OpenShift (RHOCP).
• Strong knowledge of Microsoft Windows Server technologies.
• Familiarity with Linux/Unix and Windows administration, including file systems, user permissions, directory structures, and disk configurations.
• Understanding of backup infrastructure and enterprise storage technologies.
• Good knowledge of server hardware platforms such as HP and Dell.
• Knowledge of web servers, application servers, RDBMS, operating systems, and networking concepts.
• Experience with virtualisation technologies such as VMware, Citrix, and OpenShift.
• Exposure to designing and implementing infrastructure across on-premises and cloud environments, including Microsoft Azure and AWS.
• Knowledge of AWS services such as ECS, EC2, RDS, S3, VPC, SNS, CloudWatch, and CloudTrail.
• Experience with infrastructure automation and deployment processes.
• Scripting knowledge using Shell, Python, or Groovy.
• Understanding of Web APIs and Microservices.
• Ability to build and support secure cloud solutions.
• Good documentation and process-development skills.
• Strong analytical, troubleshooting, and problem-solving abilities.
• Ability to work independently and manage technical issues with minimal guidance.
• Strong interpersonal, communication, and stakeholder-management skills.
• Customer-focused and service-oriented mindset with a willingness to share technical knowledge across teams.
• Ability to work collaboratively and support operational activities as required.
• Willingness to work flexible US hours when required to support stakeholders across US time zones.
• Strong learning mindset with the ability to independently develop new technical skills.

Qualifications

• Red Hat, Windows, AWS, or Azure cloud certifications would be an added advantage.