Operations Assistant
The B Factory
Hyderabad, Telangana, India2h agovia LinkedIn
About the Role
The Operations Assistant is a full-time, on-site role based in Hyderabad. This role involves coordinating daily operational activities, including order processing, inventory tracking, and client communication to understand and execute timely delivery of curated hampers.
Key Responsibilities
- Coordinate daily operational activities.
- Process orders.
- Track inventory.
- Communicate with clients to understand and execute timely delivery of curated hampers.
- Support scheduling.
- Perform quality checks.
- Maintain accurate records of orders, materials, and shipments.
- Interact directly with clients and internal teams to clarify requirements, provide status updates, and help resolve any service issues.
- Assist in optimizing workflows.
- Contribute to a smooth, efficient operations environment.
Qualifications
- Skills in Operations and Operations Management to support day-to-day processes and coordination.
- Strong Analytical Skills to track data, monitor inventory, and improve operational efficiency.
- Excellent Communication skills to collaborate with clients, vendors, and internal teams.
- Customer Service skills to respond to inquiries, manage expectations, and ensure a positive client experience.
- Relevant experience in operations or administrative support, preferably in retail, gifting, or events.
- Ability to work on-site in Hyderabad.
- Ability to manage multiple tasks and meet deadlines with attention to detail.
- Proficiency with basic office software and tools for documentation, scheduling, and reporting.
- A diploma or bachelor’s degree in business, operations, or a related field is preferred but not mandatory.