Territory Sales Manager (Account Executive)

About the Role

This position is an entry-level sales position responsible for retaining and growing UPS’s Small Package business.

Key Responsibilities

• Makes sales calls to address customer needs.
• Sells additional products and services.
• Follows up on leads.
• Builds relationships with key decision makers and serves as a customer advocate.
• Researches the competitive environment.
• Uses product knowledge to generate solutions that meet customer’s needs and business objectives.
• Performs pre-call duties, including using automated sales tools for research into customers’ businesses and account information.
• Develops appropriate selling and pricing strategies.
• Makes outbound cold calls to meet monthly sales targets.
• Creates contacts.
• Monitors contractual compliance.
• Answers customer questions.
• Responds to and resolves customer inquiries, complaints, and issues.
• Coordinates opportunities and strategies with other team members.
• Maintains knowledge of UPS products and services to develop appropriate sales solutions.
• Reviews customer shipping practices to ensure contractual compliance.
• Determines customer discounts and writes new contracts.
• Educates customers on UPS’s service channels to expedite problem resolution.
• Provides compelling value proposals to potential and existing customers.

Requirements & Tech Stack

• Experience using Microsoft Office products or equivalent software.

Qualifications

• Bachelor's Degree or International equivalent - Preferred.
• UPS and/or business-to-business or business-to-consumer sales experience - Preferred.