Linkage to Care Specialist
AIDS Healthcare Foundation
North Miami Beach, FLFresher1h agovia LinkedIn
About the Role
The Linkage to Care Specialist contributes to AHF by acting as a friendly, helpful resource to clients and community partners. This role plays an important role in the continuum of HIV care by bridging testing with medical care and other services.
Key Responsibilities
- Answer questions regarding living with HIV and disclosure of status.
- Facilitate entrance into medical care.
- Accompany clients to their first few appointments.
- Make referrals to complementary services.
- Offer HIV testing to partners and friends.
- Build and foster relationships with agencies that offer support services, and groups whose clients would benefit from AHF services.
- Act as a passionate advocate for top initiatives.
- Guide clients through next steps immediately after a reactive HIV test result.
- Help clients prepare for and get oriented to their engagement in care, regardless of insurance status.
- Assist clients through their HIV diagnosis and empower them to be proactive in taking care of themselves and protecting others.
Qualifications
- Ensure AHF Core Values and Mission stay top of mind.
- Provide compassionate and non-judgmental customer service.
- Work as part of a close-knit team.
- Adapt in a dynamic environment.
- Work within a collaborative organizational structure where staff are accountable to multiple leaders.