Cashier Associate

Key Responsibilities

• Creates an environment that enables customers to feel welcome, important, and appreciated to increase customer confidence and loyalty.
• Listens to and appropriately escalates customer concerns to management with a positive attitude.
• Stocks front-end products; restocks and uses supply items efficiently to eliminate waste and maintain the lowest supply cost.
• Manages lane according to service standards.
• Assists in training new cashiers.
• Uses the Point of Sale (POS) system to record sales.
• Handles various tenders including Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, Reward offers, and coupons according to company policy.
• Understands and adheres to company limits on cash shortages and/or overages and works to control loss.
• Adheres to guidelines on restricted sale items (e.g., Alcohol, Tobacco).
• Assists customers in unloading purchases onto the conveyor belt.
• Packs customer purchases to prevent damages.
• Carries or pushes groceries in a shopping cart to the customer’s car and loads groceries into the vehicle.
• Checks the price of merchandise in all departments, as needed.
• Collects shopping carts from the parking lot and other areas and returns them to the designated area.
• Ensures company standards for safety, proper food handling practices, sanitation, and productivity are maintained.
• Adheres to all regulatory compliance requirements pertaining to food safety, United States Department of Agriculture (USDA) & Country of Origin Labeling (COOL), and Department of Agriculture (DOA).
• Executes all product recalls and withdrawals in a timely manner, ensuring items are secured and removed from customer access.
• Reinforces safety programs by complying with safety procedures and inspecting and identifying unsafe conditions to report to store management.
• Notifies management of customer or employee accidents.
• Reports all safety risks, issues, and illegal activity, including robbery, theft, or fraud.
• Ensures adherence to wage and hour policies and regulations.
• Cultivates a culture of safety within the store.
• Ensures self and all associates are working safely and have received necessary safety training.
• Ensures Hazardous Assessments are posted for associate reference and that Personal Protective Equipment is available and utilized as required.
• Ensures equipment is in good repair; reports and assists with remediation (e.g., lock out/tag out of equipment) of safety hazards.

Requirements & Tech Stack

• Point of Sale (POS) system
• Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, Reward offers, coupons
• Hazardous Assessments
• Personal Protective Equipment (e.g., Goggles, Gloves, Back Brace)
• USDA & Country of Origin Labeling (COOL), and Department of Agriculture (DOA) compliance
• Lock out/tag out procedures

Qualifications

• High School/GED Diploma
• English language proficiency
• Customer Service skills
• Effective communication skills
• Ability to handle stressful situations
• Basic computer skills for online training
• Compliance with all company policies and procedures
• High standard of integrity and reliability
• Authorization to work in the United States or the ability to obtain the same
• Successful completion of pre-employment drug testing and background check

Physical Demands

• Regularly required to stand or walk on various types of flooring.
• Utilize manual dexterity, talk, see, hear, smell, and perform repetitive movements with both hands and/or feet.
• Frequently required to reach at waist level or overhead, carry, push, or lift up to 30 lbs.
• Occasionally required to sit, balance, stoop, kneel, crouch, and climb up to 10 ft.
• Pulling Requirement: 250 lbs.

Working Conditions

• May be exposed to indoor, outdoor, cold, freezing, heated, and wet/humid working conditions.
• Frequently required to twist back and/or neck.
• Frequently required to walk on a slippery or cluttered floor surface.
• Frequently required to work with hazardous equipment.
• Frequently exposed to sharp objects.
• Occasionally exposed to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins.

Equipment

• Cleaning supplies and equipment
• General office equipment
• Register
• Pricing gun
• Scales
• Scanner
• Various material handling equipment (e.g., racks, carts, pallet jacks, shopping carts)
• Preferred: Baler/compactor, box cutter

Shift Details

• Varied shifts.