Front Office Specialist
Startup Story®
About the Role
The Front Office Specialist is a full-time, on-site role based in New Delhi. This role is responsible for welcoming visitors, managing incoming calls, and handling front desk inquiries with professionalism and warmth.
Key Responsibilities
- Welcoming visitors
- Managing incoming calls
- Handling front desk inquiries with professionalism and warmth
- Appointment scheduling
- Maintaining visitor logs
- Coordinating meeting room bookings
- Providing general information about Startup Story® and its services
- Supporting basic administrative duties such as handling mail and organizing documents
- Liaising with internal teams to ensure smooth office operations
- Consistent, courteous interaction with guests, partners, and team members
Qualifications
- Strong customer-facing skills, including Customer Service and Receptionist Duties
- Professional Phone Etiquette and Communication skills
- Experience with Appointment Scheduling and basic office coordination
- Ability to confidently use office software (email, calendars, spreadsheets) and basic administrative tools
- Attention to detail, reliability, and a proactive approach
- Prior experience in a front office, receptionist, or administrative role is preferred
- Minimum high school diploma; a degree or diploma in business administration or a related field is an advantage


