Front Office Specialist

Startup Story®

New Delhi, Delhi, India2h agovia LinkedIn

About the Role

The Front Office Specialist is a full-time, on-site role based in New Delhi. This role is responsible for welcoming visitors, managing incoming calls, and handling front desk inquiries with professionalism and warmth.

Key Responsibilities

  • Welcoming visitors
  • Managing incoming calls
  • Handling front desk inquiries with professionalism and warmth
  • Appointment scheduling
  • Maintaining visitor logs
  • Coordinating meeting room bookings
  • Providing general information about Startup Story® and its services
  • Supporting basic administrative duties such as handling mail and organizing documents
  • Liaising with internal teams to ensure smooth office operations
  • Consistent, courteous interaction with guests, partners, and team members

Qualifications

  • Strong customer-facing skills, including Customer Service and Receptionist Duties
  • Professional Phone Etiquette and Communication skills
  • Experience with Appointment Scheduling and basic office coordination
  • Ability to confidently use office software (email, calendars, spreadsheets) and basic administrative tools
  • Attention to detail, reliability, and a proactive approach
  • Prior experience in a front office, receptionist, or administrative role is preferred
  • Minimum high school diploma; a degree or diploma in business administration or a related field is an advantage

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