Associate Escrow Assistant
First American
About the Role
Join our dynamic Vacation Ownership Services team. This is an entry-level position focused on providing customer service and administrative support to division departments.
Key Responsibilities
- Receive, process, and scan mail documents.
- File and store original recordables per retention guidelines.
- Process returned mail according to division procedures.
- Process outgoing mail according to division procedures.
- Receive/post checks and update files accordingly.
- Perform end-of-day deposits.
- Order office supplies and maintain inventory.
- Act as liaison between First American and building management for maintenance requests.
- Assist the Customer Service team by handling incoming call overflow during surge periods.
Requirements & Tech Stack
- Computer proficient including Microsoft Office Programs with basic Excel skill level.
Qualifications
- High School diploma or equivalent required.
- Customer service skills.
- Detail oriented.
- Time management skills.
- Organizational skills.
- Ability to manage high volume of data and information.
- Excellent verbal and written communication skills.
- Teamwork skills.
- Helpful, but not required: customer service, office/administrative, call center, or industry-related real estate background.
Compensation
- Pay Range: $16.07 - $21.41 Hourly