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Information Technology Support Officer
SHOEI INDIA
Mumbai, Maharashtra, India2h agovia LinkedIn
About the Role
IT Support role within Ship Management at SHOEI INDIA.
Key Responsibilities
- Assist in troubleshooting and supporting ship IT infrastructure, including PCs, networks, and onboard applications.
- Support email systems, user accounts, and workstation configuration.
- Assist with firewall, IP, network, and URL access configurations.
- Support VSAT/FBB connectivity troubleshooting and coordinate with service providers.
- Provide remote IT support to ships and assist with resolving technical issues.
- Monitor network and communication connectivity and report issues.
- Maintain IT documentation, technical reports, procedures, and IT circulars.
Requirements & Tech Stack
- IT Infrastructure (PCs, Networks, Onboard Applications)
- Email Systems
- User Accounts
- Workstation Configuration
- Firewall Configuration
- IP Configuration
- Network Configuration
- URL Access Configuration
- VSAT/FBB Connectivity
- Remote IT Support
- Network Monitoring
- Communication Connectivity Monitoring
- IT Documentation Maintenance
Qualifications
- Relevant diploma or degree in Information Technology, Computer Science, or a related field.
- Preferably the candidate should be female based out of Mumbai.