Executive
EXL
Pune Division, Maharashtra, India3h agovia LinkedIn
Key Responsibilities
- Provides high-quality customer service by resolving client customer queries and funding transactions accurately and in a timely manner.
- Delivers inbound phone support across various product lines.
- Initiates necessary actions to respond to customer service requests regarding claims status and inquiries.
- Communicates any changes to appropriate departments.
- Ensures and provides quality service while administering customer accounts.
- Participates as a member of the funding departmental team, providing expertise to support continuous process improvement initiatives.
- May perform additional tasks/responsibilities as required by client or business needs.