Rental Sales Management Trainee
Ryder System, Inc.
About the Role
The Rental Management Trainee program is designed to be completed in 18-24 months, providing general Rental Management training, as well as specific training in Finance, Operations, Human Resources, and Sales/Marketing. The incumbent will be assigned operational and administrative tasks to support location and regional management. This program is fast-paced and touches every aspect of the business unit.
Key Responsibilities
- Handle sales and processes for inbound calls and outbound solicitation.
- Maintain current and accurate data within the company's marketing database.
- Generate rental, lease, and used vehicle sales leads.
- Manage all rental asset processes, including vehicle PM and cleanliness standards.
- Meet overall Ryder market share by successfully executing sales and marketing initiatives.
- Maintain compliance with company, local, state, federal, and other regulatory agencies.
- Reconcile customer concerns, issues, and disputes to maintain ongoing relationships and grow the customer base.
- On a voluntary basis and based on scheduling, perform the role of On-Call Representative.
- Perform other duties as assigned.
Requirements & Tech Stack
- Computer literate (intermediate required).
Qualifications
- Bachelor's degree in business administration or a similar related degree.
- One (1) year or more of customer service with issues resolution experience preferred.
- Possess flexibility to work in a fast-paced, dynamic environment.
- High energy, self-motivated, self-directed person able to focus on multiple projects and activities simultaneously.
- Ability to create and maintain professional relationships within all levels of the organization.
- Ability to work independently and as a member of a team.
- Detail-oriented with strong follow-up practices.
- Possess a high degree of common sense and the aptitude to learn quickly.
- Ability to relocate in the region/US at the conclusion of the training program.
Skills and Abilities
- Strong verbal and written communication skills.
- Excellent communication and interpersonal skills.