Bilingual Front Desk (Allegheny)

Job Title: Bilingual Front Desk (Allegheny)

About the Role

Elite Dental LLC in Philadelphia, PA (Allegheny) is hiring bilingual Dental Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent customer service. This role provides an entry-level platform to understand the dental healthcare business, with opportunities for upward mobility to positions such as Lead Front Desk, Dental Assistant, Lead Dental Assistant, Assistant Office Manager, and Office Manager.

Who We Are

Elite Dental LLC is a dynamic, growing company. Our mission is to provide high-quality dental services in first-class facilities. We hire qualified dentists and staff committed to superior patient care. We aim to provide employees with a career opportunity to change their lives and their families' lives, while contributing to the dental needs of families in underserved communities.

Benefits

• Competitive compensation
• Career mobility and advancement
• Career training and development
• Medical & Vision Insurance
• Free dental treatment at our locations
• PTO
• 401K

Key Responsibilities

• Maintain a high level of customer service at all times
• Work as part of a team with emphasis on communication
• Schedule patient appointments per month and daily patient goals
• Answer phones and confirm appointments
• Greet and check-in patients
• Accurately verify dental benefits
• Maintain detailed patient records in a fast-paced environment
• Collect payments, co-payments, and deductibles
• Create insurance claims and submit pre-authorizations to insurance companies
• Pull patient charts for future appointments when necessary
• Maintain a clean and professional office environment
• Assist with presenting and/or explaining treatment plans

Qualifications

• Bilingual (Spanish)
• Customer Service experience
• Dentrix and/or Eaglesoft