Sales And Marketing Specialist

About the Role

The Sales and Marketing Specialist is a full-time, on-site role based in Gurugram. This position is responsible for driving customer acquisition and retention through direct sales activities, in-person meetings, and relationship-building with residential communities, hospitality partners, and wellness spaces.

Key Responsibilities

• Drive customer acquisition and retention.
• Conduct direct sales activities and in-person meetings.
• Build relationships with residential communities, hospitality partners, and wellness spaces.
• Plan and execute local marketing campaigns.
• Coordinate promotional events.
• Support brand visibility across relevant channels.
• Handle customer queries.
• Ensure a high-quality service experience.
• Provide feedback to internal teams to improve offerings and communications.
• Maintain sales records.
• Prepare reports.
• Collaborate with operations and delivery teams.
• Contribute to training materials for partners or new team members.

Qualifications

• Strong Communication and Customer Service skills.
• Proven Sales skills.
• Sales Management and Training skills.
• Basic marketing awareness, including local marketing, brand promotion, and event coordination.
• Relevant experience in FMCG, beverages, hospitality, or wellness sectors is beneficial.
• Ability to work on-site in Gurugram.
• Ability to manage field activities.
• Ability to collaborate with cross-functional teams.
• Strong organizational skills.
• Comfort with basic digital tools (CRM, spreadsheets, communication platforms).
• Valid ability to travel locally as needed.