Telesales Representative

About the Role

Prop Elevate is a growing organization providing telesales and customer engagement services in the real estate and property sector. The company focuses on helping clients connect with potential customers through effective communication, lead generation, and relationship-building in a supportive, performance-driven environment. Prop Elevate values clear communication, consistent follow-through, and a strong customer focus.

Role Description

The Telesales Representative will work full-time on-site in Noida. Responsibilities include engaging with prospective and existing customers over the phone to promote property-related services and solutions.

Key Responsibilities

• Making outbound calls.
• Responding to inbound inquiries.
• Explaining product and service offerings.
• Qualifying leads based on client requirements.
• Maintaining accurate records of interactions in CRM or tracking systems.
• Following up on leads.
• Coordinating with internal teams to support the sales cycle.
• Meeting or exceeding call, conversion, and revenue targets.
• Delivering a professional and customer-centered experience.
• Collaborating with team members.
• Participating in training sessions.
• Adhering to company policies and communication standards.

Requirements & Tech Stack

• CRM or lead management tools.
• Basic computer proficiency.

Qualifications

• Strong verbal communication skills, including clear phone etiquette and the ability to explain offerings confidently and persuasively.
• Customer service and relationship-building skills, with the ability to understand customer needs and respond with empathy and professionalism.
• Sales aptitude, including lead qualification, basic negotiation, and closing techniques suited to telesales environments.
• Organizational and time-management skills to handle high call volumes, follow-ups, and accurate documentation of interactions.
• Ability to work on-site in Noida.
• Ability to collaborate with a diverse team.
• Ability to adapt to performance-based targets and feedback.
• Minimum educational qualification of high school diploma or equivalent.
• Prior experience in telesales, inside sales, or call center roles, preferably in real estate or related industries, is an advantage.
• A bachelor’s degree in business, marketing, or a related field is a plus.