Inside Sales Representative

Revee Infotech Private Limited

Gurugram

About the Role

The Inside Sales Representative is a full-time, on-site role. This position involves managing inbound and outbound calls, qualifying leads, and presenting IT infrastructure solutions to potential and existing customers.

Key Responsibilities

• Manage inbound and outbound calls.
• Qualify leads.
• Present relevant IT infrastructure solutions to potential and existing customers.
• Follow up on inquiries.
• Prepare quotations.
• Support account managers with deal closures.
• Maintain accurate records in the CRM system.
• Coordinate with technical teams.
• Ensure customer satisfaction through timely responses.
• Meet individual and team sales targets.

Qualifications

• Strong Inside Sales skills, including handling inquiries, conducting product discussions, and supporting deal closures.
• Lead Generation and Account Management skills to build and maintain a healthy sales pipeline and long-term client relationships.
• Customer Service and Customer Satisfaction skills to address concerns, provide timely updates, and ensure a positive client experience.
• Strong communication and negotiation skills, with the ability to explain technical solutions in clear business terms.
• Comfort working with CRM tools and basic MS Office applications for documentation and reporting.
• Proven ability to work in a target-driven sales environment.
• Prior experience in IT services or infrastructure is an advantage.
• Minimum of a bachelor’s degree in Business, Marketing, IT, or a related field, or equivalent practical experience.