Voice Process Executive

About the Role

Probeplus is looking for enthusiastic and customer-focused individuals to join our team as Voice Process Executives – Inside Sales (Cloud Solutions). This role is primarily focused on voice calling, lead generation, customer engagement, and inside sales for cloud solutions across Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP). Candidates with prior experience in voice processes, telecalling, telesales, or inside sales are preferred. Freshers with excellent communication skills and an interest in sales and technology are also encouraged to apply.

Key Responsibilities

• Make outbound calls to prospective customers and generate qualified leads.
• Engage with potential customers to understand their business needs and IT requirements.
• Introduce cloud solutions and services across AWS, Microsoft Azure, and Google Cloud Platform.
• Follow up with prospects, explain service offerings, and schedule meetings with the sales or technical teams.
• Maintain accurate customer details, call records, lead status, and follow-ups in the CRM.
• Support sales opportunities, customer subscriptions, renewals, and lead conversions.
• Coordinate with internal sales, marketing, and cloud pre-sales teams.
• Work towards assigned calling, lead generation, and sales targets.

Requirements & Tech Stack

• 0–2 years of experience in voice process, telecalling, telesales, customer support, or inside sales.
• Prior experience in outbound calling or sales is preferred.
• Freshers with strong verbal communication and interpersonal skills are welcome.
• Confidence in speaking with customers over the phone.
• Good listening, persuasion, follow-up, and customer-handling skills.
• Basic knowledge of computers and IT concepts.
• Interest in cloud technologies and technology-based sales.
• A positive attitude, willingness to learn, and a target-oriented approach.

Qualifications

• 0–2 years of experience in voice process, telecalling, telesales, customer support, or inside sales.
• Prior experience in outbound calling or sales is preferred.
• Freshers with strong verbal communication and interpersonal skills are welcome.
• Confidence in speaking with customers over the phone.
• Good listening, persuasion, follow-up, and customer-handling skills.
• Basic knowledge of computers and IT concepts.
• Interest in cloud technologies and technology-based sales.
• A positive attitude, willingness to learn, and a target-oriented approach.

Job Location: Koramangala, Bengaluru, Karnataka.

Employment Type: Full-time, on-site.