Customer Support Executive
Quess IT Solutions
Navi MumbaiFresher3d agovia Naukri
About the Role
Customer Support Executive - International Voice Process (Night Shift)
Key Responsibilities
- Handle inbound and outbound calls for international customers.
- Resolve customer queries professionally and efficiently.
- Provide excellent customer support and ensure customer satisfaction.
- Maintain accurate records and update customer information in the system.
- Follow process guidelines and quality standards.
- Escalate complex issues to the relevant team when required.
Requirements & Tech Stack
- Good English Communication Skills
- Strong Customer Service Skills
- Comfortable Working in Night Shifts
- Positive Attitude and Willingness to Learn
Qualifications
- Graduates only
- Freshers & Minimum 6Months Experienced Candidates Can Apply
CTC: 2.5 LPA
Take-Home Salary: 21,000 per month
Location: Airoli, Navi Mumbai
Benefits: Two-Way Cab Facility