Specialist, Product Management

About the Role

Mastercard is a global technology company in the payments industry, committed to driving innovation and advancing financial inclusion. Within Mastercard, Services provides advanced analytics, consulting, and digital solutions. Business & Market Insights (B&MI) empowers organizations with data assets, analytics solutions, and advisory capabilities. The centralized Capabilities & Data (C&D) organization provides foundational data, analytics, AI, data science, and platform engineering capabilities.

As part of the Capabilities and Data (C&D) Team, you will support the development and enhancement of B&MI products by delivering analytical insights, data solutions, and operational support. You will help translate business requirements into actionable analytics, support product initiatives, and contribute to the development of scalable data capabilities.

Key Responsibilities

• Support the development and enhancement of product features by providing analytical insights aligned to client needs, business objectives, and market trends.
• Analyze transaction, merchant, consumer, and market datasets to generate actionable insights that improve product capabilities and business outcomes.
• Assist in addressing client queries and support product adoption through data-driven recommendations and analytical expertise.
• Collaborate with Product, Data Science, Engineering, Sales, and Consulting teams to execute product initiatives and deliver business value.
• Develop and implement analytical models, statistical solutions, reporting frameworks, and dashboards to address business challenges and support decision-making.
• Support the validation, optimization, deployment, and operationalization of analytical models and data-driven solutions.
• Ensure the accuracy, consistency, reliability, and quality of data assets, analytical outputs, and product deliverables.
• Monitor industry trends, emerging analytical techniques, and competitor offerings to identify opportunities for product innovation and improvement.
• Document analytical methodologies, processes, and best practices to support transparency, scalability, and knowledge sharing.
• Independently execute assigned analytical projects and initiatives, contributing to continuous improvement and the growth of shared data and analytics capabilities.

Qualifications

• Education & Experience: Bachelor’s degree in technology, data analytics, or a related field, or equivalent professional experience.
• Analytical Expertise: Proven ability to conduct data analysis to support product strategy, commercial decisions, and business growth.
• Industry Knowledge: Experience in analytics solutions for payments, financial services, or related industries is preferred.
• Strategic Problem-Solving: Strong analytical mindset to break down complex and ambiguous problems into actionable insights.
• Project Management: Ability to manage multiple initiatives, prioritize competing tasks, and drive end-to-end execution in a cross-functional environment.
• Collaboration & Communication: Strong stakeholder management skills with the ability to clearly articulate problem statements, insights, and opportunities to both internal and external partners.

Requirements & Tech Stack

• SQL
• Python
• Hadoop
• Excel
• Tableau
• Other analytics tools
• Experience handling large datasets.
• Experience on AI tools is a plus.