Client Servicing Executive

UDM Branding

About the Role

UDM is looking for a Client Servicing Executive who can ensure smooth day-to-day coordination between clients and internal teams. This role is ideal for someone who is reliable, organised, responsive and strong at follow-ups.

Key Responsibilities

• Handle day-to-day client communication and coordination
• Share clear updates, timelines and next steps
• Coordinate with Creative, Studio, Proof and Operations teams
• Prepare and share MOMs with action items and deadlines
• Track tasks and follow up consistently
• Ensure no client request or internal task is missed
• Maintain project updates, files and communication through Zoho
• Check outputs for obvious errors and correct versions before sharing
• Escalate delays or concerns at the right time

Requirements & Tech Stack

• Familiarity with project management tools
• Zoho experience is a plus

Qualifications

• Strong verbal and written communication
• Excellent follow-up and coordination skills
• Good time management and attention to detail
• Professional email and client communication
• Ability to stay calm under pressure
• Responsible and team-oriented attitude