Operations Engineer

About the Role

The Senior Operations Engineer is a full-time, on-site role based in Hyderabad, focused on maintaining and optimizing Flyer’s production trading infrastructure and operational platforms. This role involves monitoring system performance, troubleshooting incidents, and ensuring high availability and reliability of cloud-native services supporting multi-asset trading workflows. The engineer will collaborate closely with internal teams to resolve technical issues, implement operational best practices, and support clients and partners in their day-to-day use of Flyer’s platform.

Key Responsibilities

• Managing Linux and Windows environments.
• Improving automation and observability.
• Documenting operational procedures.
• Contributing to continuous improvement of deployment, monitoring, and incident response processes.
• Proactive ownership of critical systems.
• Effective communication with stakeholders across engineering, product, and customer-facing teams.

Requirements & Tech Stack

• UNIX/Linux
• Databases (MySQL preferable)
• Amazon Web Services (Elastic Compute, RDS, Athena, S3)
• REST/JSON, Groovy programming, XML
• FTP, Socket and Network Programming
• Scripting Languages: Perl, Bash, Python, etc.
• Atlassian Products: JIRA, Confluence, Service Desk
• Microsoft Office Suite (including Visio)
• Virtual Environments

Qualifications

• Strong analytical skills and proven troubleshooting abilities to diagnose complex issues across distributed systems and trading workflows.
• Customer service and stakeholder management skills to support internal teams and external clients with clear, timely communication and issue resolution.
• Hands-on experience with Linux and Windows operating systems, including scripting, configuration, and system administration in production environments.
• Familiarity with cloud infrastructure (e.g., AWS, Azure, or GCP), monitoring and logging tools, and automation frameworks (such as CI/CD pipelines).
• Experience in client & application support, technical client onboarding or implementation in the electronic trading industry.
• Background in capital markets.
• Excellent written and verbal communication skills, demonstrating the ability to communicate succinctly and accurately to customers.
• Strong customer service ability.
• Proficient at solving complex problems.
• Ability to handle stressful situations in a trading environment.
• Team-oriented and team-driven.
• Ability to be hands-on and learn quickly.
• Strong technical product and investment knowledge across wealth management segments.
• Experience in Wealth Management, Asset Management, or other financial trading systems and environments.
• Experience supporting Software as a Service (SaaS) platforms.
• FIX protocol knowledge is a plus.
• A bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience, is preferred.
• The ability to work on-site in Hyderabad, participate in on-call rotations, and collaborate in a fast-paced environment is required.