Process Associate

About the Role

Siemens provides high-quality, cost-efficient Finance & Procurement services, including purchasing, outgoing payments, cash allocation, fixed assets accounting, accounts reconciliation, and closing & reporting. The team utilizes a strongly integrated system, a highly automated processing environment, and a digital workforce to deliver innovative, easy-to-use services. The role focuses on driving process optimization and digitalization to deliver maximum value to the business and support current and future business requirements with a high level of process and automation competency. This role is based in Bangalore.

Key Responsibilities

• Posting of Cash payments on time and accurately.
• Supporting on Reporting requirements.
• Analyzing unidentified cash/incoming payments.
• Reporting and documentation.
• Achieving agreed targets with customers and management.
• Processing AR Customer payments in the SAP ERP system.
• Achieving agreed customer service levels and performance metrics associated with payment processing.
• Ensuring all process procedures are adhered to while processing AR payments into the SAP ERP.
• Working closely with collectors/Front Office to drive towards solutions.
• Providing training to new joiners and resolving queries in a timely manner.
• Providing data to the team leader in the absence of the Process expert.
• Suggesting and driving improvement projects within the process.

Requirements & Tech Stack

• SAP ERP
• AR (Accounts Receivable)

Qualifications

• Graduate degree.
• 1+ years of experience in AR.
• Contributing to teamwork for achieving SLA.
• Interface with offshore.
• Flexible for shifts.
• Willingness to travel to other locations in India and beyond.