Inside Sales Specialist

Grittytech

About the Role

The Inside Sales Specialist is an on-site role based in Hyderabad. This role involves engaging with prospective learners, responding to inquiries, and conducting follow-up to convert leads into enrolled students.

Key Responsibilities

• Identify and qualify leads.
• Explain program offerings.
• Respond to inquiries and conduct follow-up calls or messages.
• Maintain accurate records in CRM or tracking tools.
• Support customer satisfaction by addressing questions and concerns promptly.
• Collaborate with academic and operations teams to align sales efforts with program schedules and learner needs.

Requirements & Tech Stack

• Ability to perform Inside Sales activities.
• Strong Lead Generation skills.
• Focus on Customer Satisfaction.
• Excellent Communication skills, both verbal and written.
• Customer Service mindset.
• Basic proficiency with office productivity tools and CRM or lead-tracking systems is beneficial.
• Interest in the education and training sector.
• Willingness to learn about Grittytech’s programs.

Qualifications

• Relevant coursework, training, or prior experience in sales, marketing, or customer-facing roles is an advantage.

Compensation details for freshers: 2 LPA fixed + 2 LPA variable.

Other company benefits may apply.