Front Desk Receptionist
Pilot Training Academy - Top Crew Aviation
About the Role
The Front Desk Receptionist is a full-time, on-site role at the Pilot Training Academy – Top Crew Aviation campus in New Delhi. This position serves as the professional first point of contact for all walk-in inquiries, greeting visitors and students, and managing the reception area.
Key Responsibilities
- Greeting visitors and students
- Managing the reception area
- Answering and directing phone calls
- Managing incoming emails
- Scheduling appointments
- Maintaining visitor logs and basic records
- Handling clerical tasks: filing, photocopying, data entry
- Assisting with document preparation for students and staff
- Coordinating with training and administrative teams
- Providing accurate information about academy services
- Ensuring a courteous, efficient customer service experience
Requirements & Tech Stack
- MS Office proficiency
- Basic computer applications proficiency
Qualifications
- Strong Receptionist Duties and Clerical Skills
- Excellent Communication skills (verbal and written)
- Solid Customer Service abilities
- Proper Phone Etiquette
- Strong organizational and time management skills
- Ability to multitask in a busy front office environment
- High school diploma or equivalent
- Diploma or degree in administration, hospitality, or related fields is an advantage
- Prior front desk or reception experience in education or aviation environments is an advantage







