Associate, Quality Control

About the Role

The Associate, Quality Control is a motivated, detail-oriented person who will play an essential role in the company’s mission by completing peer-to-peer reviews performed by public record due diligence investigators on behalf of Vcheck’s roster of clients, including high-profile banks, law firms, and private equity firms.

Key Responsibilities

• Conduct quality assurance on all due diligence reports according to applicable FCRA, Client Guidelines, and internal Vcheck Global reporting requirements.
• Identify, analyze, and intelligently summarize complex legal documents including liens, judgments, bankruptcies, criminal records, complaints, and other recorded documents.
• Conduct and review research on social media profiles, derogatory news, and general online presence.
• Maintain in-depth working knowledge of all protocols and reporting requirements.
• Produce accurate, precise reviews and high-quality deliverables in a timely manner.
• Communicate with the client relations team to ensure deliverables and timelines are achievable.
• Collaborate with outside third-party firms for document retrieval, court runner services, and additional research.
• Notify investigators of errors reported and respond to all inquiries received.
• May assist with process-related questions received from teams and departments.
• May support team workloads and assist with quality audits and projects as needed.
• Performs other duties as assigned.

Requirements & Tech Stack

• Bachelor's degree in Criminal Justice, Political Science, or International Studies.
• 0-4 years of related experience in Public Records + Due Diligence research.
• Knowledge of FCRA Regulation.
• Knowledge of due diligence databases (Lexis Nexis, Westlaw, CLEAR, TLO) and basic understanding of multiple fulfillment processes.
• Excellent written and verbal communication skills.
• Experience with confidential and sensitive information (PII).
• Ability to interpret a variety of instructions.
• Proficiency in the following applications: Word, Excel, PowerPoint, Outlook, SharePoint, Slack, Teams.

Qualifications

• Prior quality experience (preferred).
• Bilingual (preferred).
• Passionate about joining a diverse team and driven to achieve results through ownership, process optimization, and upstanding character.