Voice Process Executive
Wsne Consulting
Noida, GurugramFresher1h agovia Naukri
About the Role
Hiring enthusiastic and motivated freshers for AR Follow-Up, Calling, and Backend Process roles at our Noida & Gurugram location.
Key Responsibilities
- Make outbound calls to clients or relevant stakeholders for account receivable (AR) follow-ups.
- Follow up on pending payments, outstanding balances, and overdue accounts.
- Communicate professionally to understand payment status and resolve basic payment-related queries.
- Maintain accurate records of calls, follow-ups, and payment updates in the system.
- Perform backend activities, including data entry, documentation, and updating customer/account information.
- Coordinate with internal teams to resolve discrepancies and ensure timely follow-ups.
- Meet daily productivity, quality, and process targets.
- Follow company policies, process guidelines, and data confidentiality requirements.
- Review claim and account information to identify pending or unpaid claims.
Requirements & Tech Stack
- Good verbal communication skills.
- Basic computer knowledge and familiarity with MS Office are preferred.
- Good analytical and problem-solving skills.
- Comfortable working from the Noida or Gurugram office during fixed night shifts.
- Willingness to work in a fixed night shift.
- Comfortable working in a process-driven B2B environment.
- Candidates who can join immediately or within a short notice period are preferred.
Qualifications
- Graduate Freshers are eligible to apply.
- B.E./B.Tech candidates are NOT eligible.
Perks & Benefits
- Professional B2B work environment
- Salary up to 2.9 LPA (Approx. 19,000/month in-hand)
- Both-side cab facility provided
- Meal facilities
- Fixed Saturday & Sunday off
- Fixed night shift (6:30pm to 3:30am)
- Opportunity to work with a US Healthcare KPO
- Learning and career growth opportunities