Intern, Port Services

About the Role

As an Intern - Port Services at C.H. Robinson, you will gain hands-on experience supporting freight movement across North America's transportation network. You will learn about the interworking of rail, drayage, trucking, pricing, and customer operations. This role offers immersion in real business challenges alongside experienced professionals in account management, carrier management, pricing, and business development. You will build foundational knowledge of transportation and logistics, with exposure to customer operations, carrier relationships, data analysis, process improvement, and AI-enabled solutions. A meaningful project will be completed, with recommendations presented to leaders.

Key Responsibilities

• Develop a foundational understanding of intermodal transportation, supply chain operations, carrier capacity management, pricing, and customer service through structured training and hands-on experience.
• Support account management and service assurance teams by assisting with transportation execution, recurring operational activities, and customer-focused initiatives.
• Build relationships with carriers and internal partners while learning how transportation capacity is sourced, managed, and optimized.
• Gain exposure to pricing strategies, business development activities, and customer solution discussions.
• Utilize technology, operational dashboards, and data analysis tools to identify trends, support decision-making, and contribute to continuous improvement efforts.
• Participate in rotational experiences across account management, carrier management, pricing, business development, and operational excellence teams.
• Collaborate on projects focused on process improvements, operational efficiency, AI-enabled solutions, or transportation network optimization.
• Demonstrate an ownership mindset by asking questions, contributing ideas, taking initiative, and supporting team objectives.
• Other duties or responsibilities as assigned.

Requirements & Tech Stack

• Pursuing a Bachelor's degree with an expected graduation date between December 2027 and Summer 2028.
• Experience using customer perspective to guide decisions and actions.
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
• Strong analytical, problem-solving, and data-driven decision-making skills.
• Enjoy solutions-driven work by leveraging appropriate tools to evaluate and make recommendations.
• Excellent communication and interpersonal skills.
• Proven leadership or team involvement in internships, projects, or student organizations demonstrating teamwork, influence, and problem-solving.

Qualifications

• Pursuing a Bachelor's degree with an expected graduation date between December 2027 and Summer 2028.
• Experience using customer perspective to guide decisions and actions.

Compensation

• $15 - $30 per hour