PROCESS DELIVERY SPECIALIST-RISK & COMPLIANCE

About the Role

A career in IBM Consulting involves long-term relationships and close collaboration with clients globally. In this role, you will work for IBM BPO, part of Consulting, accelerating digital transformation using agile methodologies, process mining, and AI-powered workflows. You will work with visionaries across multiple industries to improve the hybrid cloud and AI journey for innovative and valuable companies. Your ability to accelerate impact and make meaningful change for clients is enabled by IBM's strategic partner ecosystem and robust technology platforms. Curiosity and a quest for knowledge are foundational to success. You will be supported by mentors and coaches to challenge the norm, investigate ideas outside your role, and develop creative solutions. IBM's culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces unique skills and experience.

Your Role and Responsibilities

Analysts engage in risk, compliance, and financial crimes projects for Promontory clients within the banking and finance industry, helping them meet and exceed regulatory expectations. Analysts are expected to contribute to Promontory's success in areas such as BSA, anti-money laundering surveillance and reporting assistance, OFAC sanctions compliance, and other areas relevant to the current regulatory climate.

• Apply logic and strong reasoning skills to conduct research for case analysis.
• Use sound decision-making skills to make recommendations based on research results.
• Compose comprehensive supporting narratives.
• Interpret and apply project policies and procedures to direct work.
• Maintain high work product quality as outlined by project specifications.
• Ensure work adheres to defined engagement policies and procedures.
• Manage work efficiently to meet production goals and project deliverables.
• Contribute to developing individual and project goals and execute tactical strategies for goal attainment.

Requirements & Tech Stack

Analysts must possess excellent writing, research, analytical, and critical thinking skills, and other applicable experience that leads to success in the role, such as strong work ethic and natural curiosity.

Analysts must be able to judiciously analyze, assess, and write clearly and concisely.

The nature of this work requires individuals to be flexible, learn new skills, work within time constraints, and meet uncompromising quality requirements and production expectations while working closely with others in a dynamic team environment.

Technical and Professional Expertise

• The ability to work independently, take initiative, and adapt to change.
• Ability to quickly understand and maintain current knowledge of banking regulations, concepts, and issues.
• Quickly learn new applications and client systems to conduct research.
• Exercise sound judgment and observe the highest degree of confidentiality.
• Adept at multi-tasking and meeting deadlines in a high-pressure environment.
• Results-oriented team player with strong initiative and flexibility.
• Strong analytical and problem-solving abilities.
• Superior writing skills with the ability to convey ideas clearly and succinctly.
• Exemplary customer service towards both internal and external parties.
• Exceptional research and processing skills with the ability to analyze large data sets, decipher higher risk attributes (transactional, geographical, product, customer type, etc.), and disposition appropriately.
• Demonstrate competency with computers, including proficiency with all Microsoft Office products, and prior experience with a variety of computer database and testing systems.

Common Areas Of Involvement

• Office of Foreign Asset Controls (OFAC) Sanctions Screening
• Review sanctions screening alerts generated by client systems for possible OFAC matches.
• Compare customer profile and OFAC match profile details to identify mismatches.
• Utilize phonetics, spelling, and knowledge of short names/nicknames to support name mismatches.
• Utilize client-provided Politically Exposed Person (PEP) guidance for close family members to ensure alignment to client policy.
• Conduct online research to confirm or clarify mismatch or match data.
• Close mismatches or escalate possible true matches with notations.
• Know Your Customer (KYC) Remediation – Consumer/Personal
• Review KYC alerts generated by client systems for new customers or ongoing KYC review/remediation.
• Review customer profile details and any KYC gaps.
• Review customer documentation for validity, completeness, and any required notary services.
• Update customer profile details with incoming data from documentation and KYC questionnaires.
• Currency Transaction Report (CTR) Review
• Pull, aggregate, and reconcile multiple transaction reports.
• Validate transactions are truly cash and not processed as cash by bank personnel.
• Determine daily cash aggregates per customer exceeding $10,000.
• Determine if CTRs were filed by bank personnel and file missing CTRs.
• Customer Due Diligence (CDD) Review
• Review customer KYC data, customer profile, account types, purpose of accounts, and expected use.
• Verify customer details such as address, SSN, DOB, and other relevant information.
• Verify supporting documentation for all profile information.
• Determine Source of Wealth and Source of Funds.
• Conduct risk assessment and risk rating based on the bank risk methodology.

Qualifications

Preferred Education: Master's Degree

Preferred Technical and Professional Experience: Undergraduate degree in Business Administration, accounting, finance, or other related discipline; or equivalent combination of education and experience required for the specific job level.