Claims Adjuster Trainee
Progressive Insurance
New York, United States0–3 yrs1h agovia LinkedIn
About the Role
As a Claims Adjuster Trainee, you will learn to assist customers following an accident. This is a remote-friendly, hybrid role where you will build relationships with customers over the phone. You will manage a full caseload of claims from start to finish in a fast-paced environment, with support from a collaborative team and ongoing coaching.
Key Responsibilities
- Determine coverage.
- Determine liability (who’s at fault for the damages).
- Interview customers, claimants, and witnesses.
- Partner with appraisers/estimators to manage vehicle repairs.
- Negotiate with customers and other insurance carriers to resolve claims.
Requirements & Tech Stack
- Hybrid role: Work in-office two days selected by local leadership and three days from home or office for the first 12 months. After 12 months, in-office days will vary based on business needs.
- Must reside within 50 miles of Progressive's Williamsville Claims office at 6400 Main Street, Williamsville, NY 14221.
- Authorized to work for any employer in the U.S. without sponsorship.
Qualifications
- Three years of work experience
- OR Bachelor’s degree
- OR Two years work experience and an associate degree
Training & Schedule
- During training: Monday - Friday, 8:30 AM - 5:30 PM.
- After training: Monday - Friday, 8:00 AM - 5:00 PM or 9:00 AM - 6:00 PM, depending on business needs.
Location
- Williamsville, NY
Compensation
- Hourly pay during training, based on annual salary.
- Upon completion of training and necessary testing: $60,500 - $63,000/year.
- Gainshare annual cash incentive payment up to 16% of eligible earnings based on company performance.
Benefits
- 401(k) with dollar-for-dollar company match up to 6%.
- Medical, dental, and vision insurance, including free preventative care.
- Wellness and mental health programs.
- Health care flexible spending accounts, health savings accounts, and life insurance.
- Paid time off, including volunteer time off.
- Paid and unpaid sick leave where applicable, as well as short and long-term disability.
- Parental and family leave; military leave and pay.
- Diverse, inclusive, and welcoming culture with Employee Resource Groups.
- Career development and tuition assistance.