Early Morning Stock Associate

About the Role

Ross Stores, Inc., a leading off-price retail chain, is seeking an Early Morning Stock Associate to join their team.

Key Responsibilities

• Ensure customers have a positive shopping experience by greeting them, making eye contact, and smiling.
• Treat fellow Associates with respect and courtesy.
• Follow company best practice standards and maintain a clean work area.
• Ensure proper merchandise presentation.
• Perform a range of functions in all areas of the store as business needs require.
• Understand and practice safe behaviors, maintaining a high level of awareness on the sales floor to create a safe and secure shopping environment.
• Maintain clutter-free, clear egress to emergency exits and report any unsafe conditions.
• Assist customers with merchandise and answer questions politely and knowledgeably.
• Provide prompt and efficient responses to customers, handling issues courteously and escalating to Store Leadership when needed.
• Represent and support the Company brand at all times.
• Perform cleaning tasks including sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies.
• Maintain a professional appearance and adhere to the Company's dress code.
• Perform daily assigned sizing and recovery to ensure a neat, clean, and organized store.
• Expedite newly received merchandise receipts to the sales floor with urgency, merchandising items according to company best practice and monthly presentation guidelines.
• Maintain merchandise/brand name familiarity within departments to assist customers.
• Understand the Loss Prevention Awareness program and merchandise protection standards.
• Demonstrate integrity and honesty in all interactions, safeguarding confidential information, cash, credit card information, and merchandise.
• Follow all Mark-Out-of-Stock (MOS) policies and procedures.
• Follow all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures.
• Maintain a high level of awareness and accuracy when handling bankable tenders.
• Demonstrate a sense of urgency to efficiently perform their role and maximize productivity.

Requirements & Tech Stack

• Ability to effectively communicate with Customers, Associates, and Store Leadership in a friendly, respectful, cooperative, and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.
• Ability to use all Store equipment, including PDTs, registers, and PCs.
• Ability to spend up to 100% of working time standing, walking, and moving around the Store.
• Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
• Ability to occasionally push, pull, and lift more than 25 pounds.
• Ability to use janitorial equipment, rolling racks, ladders, and other assigned supplies.
• For Stockroom shifts: Ability to regularly push, pull, and lift more than 20 pounds.

Qualifications

• None explicitly stated beyond the requirements and skills listed above.