Inside Sales Representative

About the Role

We are looking for motivated, enthusiastic, and communication-oriented candidates to join our team as Inside Sales Representatives (ISR). This opportunity is ideal for freshers and candidates from backgrounds such as Customer Support, Telecalling, or Sales who are interested in building a career in sales and business development. The selected candidates will support sales operations, connect with prospective customers, understand their business requirements, and promote the company's software products and solutions.

Key Responsibilities

• Lead Generation and Customer Outreach: Identify and connect with potential customers through outbound calls, emails, LinkedIn, and other communication channels to generate qualified sales leads.
• Product Introduction and Demonstrations: Understand the company's software products and communicate their features, benefits, and value propositions to prospective customers.
• Sales Pipeline Management: Follow up with leads, maintain regular communication with prospects, schedule product demonstrations, and support the sales team in moving opportunities through the sales pipeline.
• Customer Relationship Management: Understand customer requirements, respond to initial queries, maintain professional relationships, and coordinate with relevant teams to address customer needs.
• Sales Coordination and Operations: Assist with daily sales activities, maintain lead databases, update CRM records, prepare sales reports, and ensure accurate documentation of customer interactions.
• Data Entry and Reporting: Maintain accurate records of leads, calls, follow-ups, customer information, and sales activities in the company's CRM and other designated systems.
• Target Achievement: Work towards assigned daily, weekly, and monthly sales and lead-generation targets while maintaining quality in customer interactions.
• Cross-Functional Collaboration: Coordinate with Sales, Marketing, Product, and Operations teams to support lead conversion, customer onboarding, and overall business growth.

Qualifications

• Freshers are welcome to apply; prior sales experience is not mandatory.
• Candidates with experience as Telecaller, Customer Support Executive, or Sales Executive are encouraged to apply.
• Good verbal and written communication skills.
• Basic computer knowledge and familiarity with MS Excel, email, and internet-based tools.
• Willingness to learn software products, sales processes, and CRM tools.
• A positive attitude, confidence, adaptability, and a willingness to work towards targets.
• Ability to work from the office in Bhubaneswar, Odisha.