Executive
EXL
Noida, Uttar Pradesh, India3h agovia LinkedIn
About the Role
- Process all back office transactions in the US P&C client area.
Key Responsibilities
- Process mid-term changes, endorsements, coding, and correspondence.
- Primarily responsible for processing transactions as per the SLAs outlined by the client.
- Ensure all transactions are processed as per defined and documented desktop procedures.
- Meet assigned targets in accordance with SLA.
- Ensure the quality of transactions is compliant with predefined parameters.
- Work within strict deadlines.
- Meet and continuously strive to exceed expectations for all process metrics and customer satisfaction measures.