Customer Service Representative

Job Title: Customer Service Representative

Company: Spectra Compunet

About the Role

• Employment Type: Full-time / Part-time

Key Responsibilities

• Respond to customer inquiries via phone, email, or online messaging.
• Provide accurate information about products and services.
• Assist customers with basic questions, requests, and complaints.
• Follow up on customer concerns and help resolve issues.
• Maintain positive and professional customer relationships.
• Update customer information and service records.
• Coordinate with team members to ensure customer satisfaction.
• Perform general administrative tasks as needed.

Requirements & Tech Stack

• High school diploma or equivalent.
• Good verbal and written communication skills.
• Basic computer and internet skills.
• Friendly, patient, and customer-focused attitude.
• Responsible, organized, and willing to learn.
• Able to handle customer inquiries professionally.
• Able to work independently and as part of a team.

Qualifications

• No previous experience required; training will be provided.
• Fresh graduates are welcome to apply.