Junior Account Manager
Fifth Avenue Co.
New York, NYFresher2h agovia LinkedIn
About the Role
- Fifth Avenue Co. is seeking a Junior Account Manager to serve as the primary point of contact for new customers.
- This role involves answering queries and enhancing client satisfaction.
- Ideal for individuals who enjoy developing effective solutions and working towards goal achievement.
Key Responsibilities
- Act as the first point of contact with new customers.
- Gather information on assigned clients.
- Contact clients to understand their needs.
- Provide after-sales support to retain customers.
- Ensure prompt and accurate answers to clients’ queries.
- Build strong client relationships through regular communication.
- Report on the status of accounts.
- Suggest company products/services that maximize client satisfaction.
- Communicate product and pricing details clearly.
- Promote new products/services to existing customers.
- Represent the company in a positive way.
- Contribute to building profitable, long-term relationships with clients to reach business objectives.
Requirements & Tech Stack
- Proven work experience as a Junior Account Manager or relevant sales role.
- Understanding of sales principles and ability to deliver excellent customer experience.
- Strong (verbal and written) communication skills with an ability to build relationships.
- Effective presentation and negotiation skills.
- High degree of professionalism.
- Good time-management skills with a problem-solving attitude.
Qualifications
- Previous customer service experience will be an advantage.