CRM Sales
Avitree World
Pune Division, Maharashtra, India59m agovia LinkedIn
About the Role
- Full-time, on-site position
- Location: Pune Division
- Focus: Managing and optimizing customer relationships through the CRM system, tracking sales activities, and maintaining accurate customer data and pipelines.
Key Responsibilities
- Identifying and nurturing leads
- Coordinating with sales and marketing teams
- Preparing sales reports and forecasts
- Supporting campaigns aimed at growing Avitree’s customer base
- Responding to customer inquiries
- Ensuring timely follow-ups
- Analyzing customer behavior and sales trends
- Collaborating with service and dealer networks to improve the overall customer experience
Requirements & Tech Stack
- Proficiency in Customer Relationship Management (CRM) tools and processes, including data entry, tracking, and reporting.
- Comfort with using digital tools, spreadsheets, and presentation software.
Qualifications
- Strong Sales skills with experience in lead generation, pipeline management, and closing opportunities.
- Excellent Communication skills, both verbal and written, with the ability to engage customers and internal stakeholders.
- Solid Analytical Skills to interpret sales data, customer trends, and performance metrics to support decision-making.
- Basic Project Management abilities to coordinate sales initiatives, follow timelines, and collaborate across teams.
- Bachelor’s degree in Business, Marketing, or a related field, or equivalent practical experience.
- Previous experience in retail, FMCG, automotive, or cycling-related industries is an advantage.
- Familiarity with bike or sports products is a plus.