Associate

About the Role

The Associate role at Eninsure is a full-time, on-site position based in New Delhi.

Key Responsibilities

• Support daily operations.
• Handle client inquiries.
• Process documentation.
• Coordinate with internal teams to ensure timely and accurate service delivery.
• Maintain records.
• Assist with reports and data entry.
• Follow up with clients and partners as needed.
• Resolve basic issues.
• Escalate complex matters to senior team members.
• Contribute to process improvements.
• Adhere to company policies.
• Maintain attention to detail.
• Focus on customer service.

Qualifications

• Ability to manage documentation, data entry, and basic administrative tasks with accuracy and attention to detail.
• Strong communication skills, including clear spoken and written English, and comfort interacting with clients and internal stakeholders.
• Basic proficiency with office productivity tools (e.g., spreadsheets, word processing, email, and presentation software).
• Good organizational and time-management skills, with the ability to prioritize tasks and meet deadlines.
• Customer-oriented mindset, with the ability to handle inquiries professionally and maintain positive relationships.
• Ability to work collaboratively in an on-site team environment and follow established procedures and guidelines.
• Willingness to learn industry-specific processes and adapt to evolving business needs.

Preferred Qualifications

• Bachelor’s degree in business, commerce, or a related field.
• Prior experience in insurance, finance, or customer service is an advantage.