Academic Counselor, Inside Sales

About the Role

Codeyoung is seeking a driven and ambitious Academic Counselor to join their growing sales team. In this role, you will engage with customers across international markets, understand their requirements, recommend suitable learning solutions, and drive meaningful conversations that convert into enrolments.

Key Responsibilities

• Engage with international customers through consultative sales conversations.
• Understand customer requirements and recommend suitable learning solutions.
• Build and manage a healthy sales pipeline.
• Drive lead conversions and achieve monthly sales targets.
• Communicate product value confidently using a customer-first approach.
• Proactively follow up with prospective customers.
• Handle customer objections and convert opportunities into enrolments.
• Maintain accurate customer records and sales activities using CRM tools.
• Collaborate with internal teams to ensure a smooth customer journey from inquiry to enrolment.
• Continuously improve sales performance through feedback, learning, and process optimization.

Requirements & Tech Stack

• 0–3 years of experience in International Sales, Inside Sales, Business Development, or similar customer-facing roles.
• Freshers are encouraged to apply.
• Excellent verbal communication and interpersonal skills.
• Strong negotiation, objection-handling, follow-up, and closing skills.
• Comfortable interacting with customers from international markets.
• Self-motivated, target-oriented, and results-driven.
• Strong ownership mindset with the ability to work independently.
• Familiarity with CRM tools and sales pipeline management is preferred.
• Prior experience in EdTech, SaaS, or B2C sales is an added advantage.
• Comfortable working from the office in HSR Layout, Bengaluru.
• Willing to work in the 9 PM–6 AM US shift.

Must-Have Skills

• Strong verbal communication and customer engagement.
• Ability to handle objections and confidently close sales.
• Understanding of sales processes and lead conversion.
• Ability to work towards and achieve monthly sales targets.
• Comfortable interacting with international customers.
• Comfortable working in a US/night shift.