Customer Service Representative

NetRTech Solutions LLP

About the Role

• This is a full-time role for a Customer Service Representative in AHMEDABAD.
• Work on-site.

Key Responsibilities

• Provide excellent customer support.
• Ensure customer satisfaction.
• Enhance the overall customer experience.
• Address customer inquiries and concerns.
• Resolve issues.
• Maintain positive customer relationships.

Qualifications

• Customer Service Representatives
• Customer Support
• Customer Satisfaction
• Customer Service
• Customer Experience
• Excellent communication and interpersonal skills
• Ability to problem-solve and multitask
• Attention to detail
• Positive and patient attitude
• Experience in a customer service role is a plus
• Fluency in multiple languages is a plus
• High school diploma or equivalent

Compensation & Benefits

• Starting CTC: INR 26,000 per month
• Maximum CTC: INR 38,000 per month
• Night shift allowance: INR 40 per hour for shifts exceeding 40 hours.
• Food provided during shifts.
• Cab facility provided.
• Accommodation provided for 5 days upon relocation.

Job Location

• Ahmedabad