Chief Operating Officer

Job Title: Chief Operating Officer

About the Role

The Chief Operating Officer (COO) is a full-time, on-site role based in Chennai, responsible for overseeing day-to-day operations across all business lines, including sourcing, textile merchandise, spare parts services, and inspection activities. The COO will lead operational planning, set performance goals, and ensure that processes are efficient, compliant, and aligned with the company’s strategic objectives. This role involves managing budgets, monitoring financial performance, and coordinating with business development and client service teams to maintain service quality and profitability. The COO will guide cross-functional teams, implement operational improvements, and establish metrics and reporting systems for continuous performance assessment. The position requires close collaboration with senior leadership to shape long-term growth strategies and to support Jobhedge Consultancy’s mission of empowering jobseekers and delivering high-value services to clients.

Key Responsibilities

• Overseeing day-to-day operations across all business lines: sourcing, textile merchandise, spare parts services, and inspection activities.
• Leading operational planning and setting performance goals.
• Ensuring processes are efficient, compliant, and aligned with strategic objectives.
• Managing budgets and monitoring financial performance.
• Coordinating with business development and client service teams.
• Guiding cross-functional teams.
• Implementing operational improvements.
• Establishing metrics and reporting systems for continuous performance assessment.
• Collaborating with senior leadership to shape long-term growth strategies.

Qualifications

• Strong Business Planning and Strategic Management skills.
• Operations Management and Process Improvement skills.
• Analytical Skills and Decision-Making capabilities.
• Finance and Budgeting skills to manage P&L, control costs, allocate resources, and ensure sustainable financial performance.
• Relevant skills such as leadership, team management, stakeholder communication, and negotiation abilities are highly beneficial.
• Experience in textiles, manufacturing, supply chain, or consulting environments, preferably in operations-focused roles, is advantageous.
• A bachelor’s degree in business, operations, finance, or a related field is required.
• An advanced degree (MBA or equivalent) is a plus.
• Demonstrated ability to work on-site, prioritize multiple initiatives, and maintain high ethical and professional standards in a fast-paced setting.