Project Coordinator

About the Role

Floor Coverings International of Aurora-Denver is seeking a Project Coordinator to manage customer projects from sale to final walkthrough. This role focuses on customer satisfaction, creative problem-solving, and contributing to a fast-growing local business.

Key Responsibilities

• Manage customer experience throughout their project lifecycle (intro, scheduling, updates, final walkthrough).
• Spend 50-75% of time in the field with clients, the remainder maintaining project management systems, work orders, and paperwork.
• Travel to jobsites across the metro area to initiate installations, assess quality, and close out projects.
• Build and manage project plans using Monday.com, overseeing 15+ active projects.
• Order and track materials; coordinate installer crews.
• Support estimating by taking field measurements and assisting with estimate creation on subcontractor projects.
• Resolve immediate issues and maintain clear communication with all parties.
• Handle warranty and follow-up service.
• Learn about flooring products, installation methods, and the trade.

Requirements & Tech Stack

• Monday.com (project management system)
• Valid driver's license
• Comfortable with everyday numbers

Qualifications

• Exceptional customer service skills; hospitality experience is a plus.
• Proactive communicator who provides frequent updates.
• Calm and natural problem solver.
• Hands-on or construction background; willingness to learn is essential. Flooring experience or any trades background (carpentry, remodeling, roofing, general labor, DIY) is a plus.
• Organized and reliable.
• Comfortable on a jobsite.
• Community-minded and eager to earn certifications and grow.

Compensation & Path

• $27.00 - $28.00 per hour to start.
• Performance-based bonus.
• Employee discounts.
• Opportunity for advancement.
• Raise to $28.50/hour at 90 days.
• Potential to move to a $60,000 salary with benefits, bonus opportunities, and a company vehicle around 6 months.
• Monthly phone stipend.
• Paid training - annual budget for certifications and professional development.
• Growth path to Project Manager, with opportunities for company leadership.
• Genuine path toward ownership for the right individual.
• Annual franchise convention in Cancun, all expenses paid.
• Paid Time Off.