Manager Trainee

J.B. Hunt Transport Services, Inc.

About the Role

Under general supervision, this position is responsible for learning the management of a small driver count and/or non-traditional shifts (including nights and weekends), ensuring safe and timely movement of freight, load assignment, and providing best-in-class customer service. This position will be trained to ensure compliance with DOT regulations.

Key Responsibilities

• Learn to build and maintain positive professional relationships with drivers and safe, reliable outside carriers to ensure seamless new carrier set-up, minimize turnover, and maximize ongoing productivity.
• Fill in for absent or unavailable personnel and on special projects related to optimizing fleet operations and achieving profitability.
• Learn to utilize personnel management, including training and orientation of drivers and/or employees, and training/assistance with internal and third-party (customer) systems.
• Become proficient in maximizing efficiency of fleet operations and profitability, making recommendations for continuous improvement, measuring key performance indicators, and creating, maintaining, and presenting customer-specific reporting and financial analysis through face-to-face interactions at customer locations.
• Gain knowledge on how to manage inventory, assets, customer pools, and/or assignment of drivers to balance equipment in market.
• Learn to perform administrative duties such as payroll, management of the Net-Revenue budget, driver counseling, accident reviews, filing and documenting, resolving pay issues, analyzing P&L statements, invoicing, and/or creating operational or financial reports.
• Learn to manage yard, including checking/inspecting equipment, replacing parts (like mud flaps), completing repairs, etc., and coordinating with maintenance to ensure all regular preventative maintenance services are scheduled on time and all safety-related mechanical issues are fixed for account equipment (as required).
• Learn to work with drivers, customers, and company personnel to resolve service issues, routing and/or planning, mechanical problems, accessorial pay-related issues, etc., as they occur throughout the day and, where necessary, when on call.
• Learn to maintain the Company's safety culture, including daily driver safety messages, monthly driver safety briefings, quarterly driver training, annual reviews, and enforce company policies to ensure DOT compliance and company safety requirements are met.
• Learn to assign loads and plan, route, and monitor freight movement to provide safe, on-time service and meet customer requirements, including managing freight exceptions and driver ETA adjustments based on pick-up and delivery schedules, and other environmental factors on the road.

Requirements & Tech Stack

• Night Shift Availability: This position is scheduled for the night shift, with a start time between 6:00 PM and 8:00 PM. Candidates must be available to work nights, weekends, and other scheduled hours as business needs require. Day shift opportunities are not available at this location.
• Ability to work across multiple shifts, including nights and/or weekends.
• Willingness to regionally relocate dependent on account assignment.

Qualifications

• Education:
• Bachelor's degree in Business Administration, Transportation/Logistics, Supply Chain, or related field.
• OR High School Diploma/GED with 1 year of experience in management, transportation/logistics, business administration, account management, or related field, and/or equivalent military experience.
• Willing to travel to account, customer, and company event locations when applicable.
• Preferred Qualifications:
• Experience managing a team.
• Ability to anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group, or situation level.
• Ability to accurately analyze situations and reach productive decisions based on informed judgment.
• Ability to adapt to changing environments.
• Ability to establish and maintain healthy working relationships with clients, vendors, and peers.
• Ability to meet or exceed team/driver needs and expectations and provide excellent service in a direct or indirect manner.
• Ability to effectively transmit, receive, and accurately interpret ideas through various mediums.
• Ability to recognize, anticipate, and resolve organizational, operational, or process problems.