Assistant Manager, Operations
WNS
Pune/Pimpri-Chinchwad Area1–3 yrs1d agovia LinkedIn
About the Role
WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation.
Key Responsibilities
- Ensure client SLAs and deliverables are met.
- Perform requisite MIS (Count sheets, internal & external reporting).
- Support the review process.
- Drive initiatives and team building activities.
- Adhere to reasonable operational requests from management.
- Attend all meetings and training as per requirements.
- Review resource performance.
Requirements & Tech Stack
- Strong domain knowledge.
- Good understanding on ERPs like SAP-Fiori.
- Preferably Blackline.
- Willingness to work in UK shifts.
- Commerce Graduate/Postgraduate.
- Good Communication Skills.
- Proficiency in Microsoft Office skills.
- Prior experience in service/BPO industry.
- Has prior customer handling experience.
- Prior experience of Entertainment or retail industry.
Qualifications
- B.Com, MBA or Above.
- 1-3 Years of Work Experience in F&A in the area of General Ledger.
Capabilities
- Domain expertise.
- Good communications skills.
- Multi-tasking skills.
- Detail and Analytical.
- Ability to work efficiently in a fast-paced environment.
- Flexibility to work in different shifts.