UX Content Strategist Intern, Summer 2027

About the Role

Tyler Technologies is seeking a motivated and detail-oriented UX Content Strategist Intern to join our team for a three-month paid summer internship. This role will focus on auditing the content and error messages for some of our public-facing websites. The goal is to provide recommendations that will improve clarity, consistency, and overall user experience.

Key Responsibilities

• Audit website content, including error messages.
• Analyze and identify inconsistencies, unclear language, and opportunities to enhance the user experience via improved content.
• Collaborate with cross-functional teams including UX designers, developers, and legal experts to ensure content aligns with user needs.
• Document findings and recommendations in a clear and organized manner.

Qualifications

• Currently pursuing a degree in Communications, Marketing, UX Design, Human-Computer Interaction, or a related field.
• Strong writing and editing skills, with an understanding of user-centered design principles.
• Ability to tailor content to different audiences with varying levels of technical and legal knowledge.
• Basic understanding of UX best practices, especially related to content and error messaging.
• Strong analytical skills and attention to detail.
• Excellent communication and collaboration skills.