Customer Support Associate
Sutherland
Hyderabad0–5 yrs1h agovia Naukri
Walk-in drive · 27 to 29 Oct · 9.30 AM - 5.30 PM
Sutherland, DivyaSree TechRidge, North Wing, 7th Floor, Block P2, Manikonda, Hyderabad Map
About the Role
Sutherland is seeking a motivated and passionate person to join us as a Customer Support Associate.
Key Responsibilities
- Answer inbound calls.
- Handle chat and emails to provide exceptional customer service to consumers.
- Respond to inquiries about transactions.
- Process payments.
- Perform general account maintenance.
Requirements & Tech Stack
- Strong and accurate data entry skills.
- Strong typing Skills: 30 words per minute with 90% accuracy.
- Excellent verbal and written communication skills.
- Proficient reading skills.
- Flexibility to work shifts, including nights.
- Candidates must reside within a radius of 25 Km of the office.
Qualifications
- Educational qualification should be 12th & above.
- Freshers & experience can apply.
- Customer oriented with Finance background and inbound calling experience is preferred.
- Excellent verbal and written English language skills.
- Good analytical and negotiation skills.
- Prior customer service experience preferred.
Interview Rounds: HR, Assessment, SD