Course Counselor, EdTech / IT Training
CRUX
Chennai, Tamil Nadu, India0–3 yrs10m agovia LinkedIn
About the Role
We are looking for an empathetic, driven, and goal-oriented Course Counselor to join our team in Chennai. Your primary mission will be to understand learning goals, map them to high-demand IT training programs, and guide individuals toward a successful launch into the tech industry.
Key Responsibilities
- Conduct personalized 1-on-1 and group counseling sessions to understand academic backgrounds, strengths, and learning aspirations.
- Interact with walk-ins, inbound telephonic inquiries, and digital leads to explain course curriculum, placement opportunities, and value propositions, driving enrollments.
- Assist students through the registration, batch scheduling, and enrollment processes.
- Work closely with the technical training and placement teams to ensure a seamless transition from counseling to classroom learning and final job placement.
- Maintain accurate, up-to-date records of student interactions, follow-ups, and enrollment pipelines using CRM software.
- Stay updated on current IT industry trends, high-demand tech skill sets (e.g., Full-Stack, Mobile App Development, Cloud), and competitor offerings to counsel students effectively.
Requirements & Tech Stack
- 0 to 3 years of experience in course counseling, educational counseling, academic advising, inside sales, or student relationship management.
- Basic understanding of the IT sector, software development job roles, and tech training trends is a major plus.
- Exceptional verbal and written communication skills in English and Tamil.
- Active listening, empathy, and the ability to build trust and persuade effectively.
- Familiarity with MS Office (Excel/Word) and standard CRM software or educational technology tools.
Qualifications
- UG: Any Graduate (B.E./B.Tech/B.Sc. CS/BCA graduates are welcome).
- PG: Any Postgraduate (Optional).
What We Offer
- Competitive base salary with performance-based incentives/bonuses on successful enrollments.
- A vibrant, growth-oriented work environment in Chennai.
- Hands-on training on tech industry trends and sales methodologies.