Program Specialist For Canada Opportunities
Esse India | Canada immigration consultants in delhi | visa consultant delhi
About the Role
The Program Specialist for Canada Opportunities is a full-time, on-site role based in Bengaluru.
Key Responsibilities
- Guiding clients through Canada-focused immigration programs.
- Explaining eligibility criteria, documentation needs, and application steps.
- Managing client cases.
- Tracking application progress.
- Maintaining accurate records.
- Coordinating with internal teams for timely and compliant submissions.
- Conducting consultations.
- Responding to client queries.
- Delivering informational sessions or trainings on Canadian immigration options.
- Staying current with policy updates and program changes.
- Proactive follow-up with clients.
- Providing high-quality customer service.
- Adhering to Esse India’s ethical and transparent service standards.
Requirements & Tech Stack
- Proficiency with office productivity tools and case management software.
- Strong attention to detail and documentation accuracy.
Qualifications
- Strong Program Management skills (planning, coordination, monitoring of multiple client cases).
- Solid Analytical Skills (interpreting immigration rules, assessing client profiles, identifying Canada immigration pathways).
- Clear and professional Communication skills (client consultations, documentation guidance, internal collaboration).
- Training abilities (delivering information sessions, educating clients on Canada immigration processes).
- Customer Service skills (respectful, responsive, solution-oriented support).
- Bachelor’s degree in any discipline, preferably with exposure to international relations, law, or social sciences.
- Experience in immigration consulting, international education, or related advisory services is beneficial.
- Working knowledge of Canadian immigration programs and regulations, or willingness to learn quickly and stay updated.